Cisco CCNP v4.0 Network Troubleshooting CIT is a qualifying exam for the Cisco Certified Network Professional CCNP certification. The 642-831 CIT exam will test materials covered under the Cisco Internetwork Troubleshooting (CIT) course. The exam will certify that the successful candidate has important knowledge and skills necessary to troubleshoot sub-optimal performance in a converged network environment. The exam includes topics on describing and implementing effective troubleshooting strategies, troubleshooting IP unicast and multicast routing, troubleshooting multi-layer switched networks, and troubleshooting WANs and remote access connections. The organization of this edition has been radically altered to align with the new CIT objectives that focus on troubleshooting methodologies to resolve problems at the Physical, Data Link, Network, Transport, and Application layers of the OSI Model.


The skills tested include:-


1. Troubleshooting of TCP/IP, Novell networks in routed environment.

2. Troubleshooting VLANs, Catalyst 4500, 6500 series switches.

3. Using troubleshooting and help resources for clients on Cisco Website among others.

Authoritative coverage of all exam objectives, including:-

  • Establishing an optimal system baseline
  • Diagramming and documenting system topology and end system configuration
  • Verifying connectivity at all layers
  • Selecting an optimal troubleshooting approach
  • Planning a network documentation system and baseline monitoring scheme
  • Using Cisco IOS commands and applications to identify and isolate system problems
  • Resolving sub-optimal system performance problems
  • Restoring optimal baseline service
  • Working with external providers and system users to resolve service provision problems


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